“Doing Business As It Should Be Done”: Words Of A Satisfied Conversion Van Customer
- January 15, 2015
- Conversion Van, Customer Reviews
- Posted by Brian Haase
- Comments Off on “Doing Business As It Should Be Done”: Words Of A Satisfied Conversion Van Customer
Here at Paul Sherry Conversion Vans, we strive to treat every one of our customers like family. We understand that looking at and purchasing a vehicle from a great distance can be a daunting experience, but does it have to be? We don’t think so.
We recently received this review on Cars.com:
I inquired on a Saturday morning via a phone call (from Colorado) to Justin Smith @ Paul Sherry Conversion Vans regarding a 2012 GMC Explorer Conversion Van he had advertised on-line. I had been searching for several months to find a specific make/model for myself and family. Justin had posted a very detailed and informative video tour of the Van I was looking for. When I called, he was prompt to reply and confirm the details of the Van as noted on his video. He was extremely helpful in guiding me through the financing/purchasing options available. Within 30 minutes we had the purchase price, method of payment, and day and time to close the transaction confirmed and agreed upon. NO HASSLE – STRAIGHT FORWARD DEAL! (As good as a Hand Shake used to be!)
Justin understood that I would be arriving the following week via a one-way airline ticket to close the deal. He was extremely accommodating and coordinated with myself to meet me at the airport personally, even calling to confirm my arrival 24hrs before hand. Once I arrived at the Dayton, OH airport, he was waiting as promised on time! Once we arrived at the dealership, he introduced me to several of his team members, toured the GMC I was coming to purchase, which was in the warm shop, fully serviced and toped off with a full tank of fuel and ready to go! I was able to complete all the paperwork and transaction with his finance department in less than an hour upon my arrival.From the receptionist to the Manager, to the finance manager and service personnel, I was treated first class and I was very pleased and appreciated working with such a friendly, honest, and committed team to make this transaction/purchase as smooth and timely as promised.
In short, my experience was extremely professional, pleasant, and as advertised and promised. Having traveled 1500 miles, Justin Smith, Paul Sherry Conversion Vans and their team hit a HOME RUN with me!!! Thank you all for doing business as it should be done! 1st Class! This dealership and team has set the benchmark on how all businesses should be in this great land of ours! In closing, we absolutely love our new 2012 GMC Explorer Conversion Van! Happy Holidays to Justin and family, and the Paul Sherry Team!
David Logan & Family